Home Office won’t Respond to Citizenship Request for our Daughter
1- The applicant and their family applied for British citizenship for their daughter in November 2021 and paid a £1,000 fee.
2- Despite repeated requests for updates, they received no response from the Home Office.
3- They hired a law firm for £350 to follow up on the application, but the law firm also received no response from the Home Office and refunded the fee.
4- The applicant was unsure about the status of their application, whether it was pending, declined, or lost.
5- When they inquired about reapplying, they received no reply from the Home Office.
6- After 20 months of silence, the Home Office responded promptly when a third party intervened.
7- The Home Office informed the applicant of the successful application three days after the intervention and attributed the delay to a “case worker oversight.”
8- Applicants experiencing undue delays should consider raising a formal complaint with the Home Office.
If a formal complaint does not yield results, they can contact their Member of Parliament (MP) who can refer the complaint to the Parliamentary and Health Service Ombudsman.